📄 Legal Document

pejok Terms and Conditions

Please read these terms and conditions carefully before using the pejok platform. These terms define the agreement between you and us.


Last Updated: January 2026

These terms and conditions ("Terms") apply to the use of all services, games, and features on the pejok platform. By accessing the website or registering an account, you agree to these Terms. If you do not agree to these Terms, please do not use the platform.

Definitions and Applicability

1.1 — Key Definitions

The meanings of terms used in these Terms are given below:

  • "Platform" — pejok's website, applications, and all associated services.
  • "User" or "You" — any person who has registered on pejok or is using the platform.
  • "Account" — your personal profile created through registration on pejok.
  • "Services" — all gaming, betting, and entertainment activities provided by pejok.
  • "Bonus" — promotional offers, cashback, or financial incentives provided by pejok.

1.2 — Scope of Applicability

These Terms apply to all users residing in Bangladesh. pejok reserves the right to amend these Terms at any time. Continued use of the platform after amended Terms are published will be considered acceptance of the new Terms. We endeavour to notify users of significant changes.


Account Registration and Eligibility

2.1 — Age Limit and Eligibility

You must be at least 21 years old to open an account and use the services on pejok. By registering, you confirm that:

  • You are 21 years of age or older.
  • You are legally capable of using online gaming services.
  • You are acting on your own behalf and not on behalf of any other person.
  • All information you have provided is true, accurate, and complete.

2.2 — Single Account Policy

Each individual may operate only one pejok account. Opening multiple accounts under the same person's name is strictly prohibited. Violation of this rule may result in closure of all associated accounts and forfeiture of any funds held.

2.3 — Account Security

It is your responsibility to keep your account login details confidential. Do not share your password with anyone. You will be responsible for any unauthorised activity on your account. If you suspect unauthorised access, notify our support team immediately.


Deposits, Withdrawals and Financial Transactions

3.1 — Minimum Deposit and Withdrawal

The following limits apply to transactions on pejok:

  • Minimum deposit amount: ৳300 (all methods).
  • Minimum withdrawal amount: ৳800.
  • Withdrawals are generally processed within 5–30 minutes.

3.2 — Accepted Payment Methods

pejok supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. Each payment method may have its own processing time and terms.

3.3 — Verification of Source of Funds

pejok reserves the right to verify the source of funds for any transaction when required. If suspicious activity is detected, the account may be temporarily suspended pending investigation. We comply with applicable regulations to prevent money laundering.

3.4 — Transaction Errors

If a technical error or incorrect amount is deposited in any transaction, pejok reserves the right to cancel or correct that transaction. Any excess amount deposited due to an error will be recovered from your account.


Bonuses and Promotional Offers

4.1 — Welcome Bonus

pejok offers new members a 100% bonus on their first deposit, up to ৳8,000. A 10x wagering requirement must be met before this bonus can be withdrawn.

4.2 — General Bonus Terms

The following conditions apply to all bonuses and promotional offers:

  • A bonus offer may be used only once per account.
  • After claiming a bonus, the wagering requirement must be completed within the specified time limit.
  • Bonus balance is managed separately from cash balance.
  • Requesting a withdrawal before completing the wagering requirement may result in the bonus being cancelled.
  • If a bonus is suspected to be used for fraudulent purposes, it will be cancelled.

4.3 — VIP Cashback Program

pejok's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback is available at each tier:

  • Bronze — up to 0.4% weekly cashback.
  • Silver — up to 0.8% weekly cashback.
  • Gold — up to 1.1% weekly cashback.
  • Platinum — up to 1.5% weekly cashback.

You can advance to a higher VIP tier by staying regularly active. Detailed terms relating to cashback are subject to change.


Gaming Rules

5.1 — Fair Play Policy

All games on pejok are conducted fairly and transparently. The games available on our platform are developed by recognised game providers and use independently tested random number generators (RNG). Game outcomes are in no way predetermined.

5.2 — Prohibited Activities

The following activities are strictly prohibited on the pejok platform:

  • Playing games using software, bots, or automated tools.
  • Colluding with other players to gain an unfair advantage.
  • Exploiting technical vulnerabilities or bugs in the platform.
  • Operating an account using a false identity or another person's details.
  • Systematic abuse of bonuses for the purpose of obtaining them ("bonus hunting").

If such activity is detected, the account will be permanently closed and any funds held may be forfeited.

5.3 — Right to Cancel Bets

If any bet or game outcome is affected by a technical error, incorrect information display, or system issue, pejok reserves the right to cancel that round or bet. In such cases, the original stake will be returned to the affected players.


Personal Information and Privacy

6.1 — Data Collection and Use

pejok collects users' personal information for the purposes of providing services, ensuring security, and fulfilling legal obligations. We do not sell your information to third parties. For more details, please read our Privacy Policy.

6.2 — KYC Verification

pejok conducts "Know Your Customer" (KYC) procedures in accordance with legal requirements. You may be asked to provide identity verification documents before withdrawals or certain transaction amounts. Withdrawals may be held pending completion of KYC.


Responsible Gaming and Self-Control

7.1 — Commitment to Responsible Gaming

pejok places the highest importance on responsible gaming. We believe that gaming should be conducted solely for entertainment purposes and should never be a cause of financial or psychological harm.

7.2 — Self-Control Tools

pejok provides the following features to help you keep your gaming experience in check:

  • Setting deposit limits (daily, weekly, or monthly).
  • Taking a break or suspending your account for a set period.
  • Permanent Self-Exclusion facility.
  • Guidance and referrals through the support team.

For more details, visit our Responsible Gaming page.

7.3 — Protection of Minors

Use of pejok by anyone under 21 years of age is strictly prohibited. If an underage user is identified, their account will be closed immediately and all funds held will be returned (excluding bonuses). Parents and guardians are requested to monitor their children's online activities.


Account Suspension and Closure

8.1 — Account Closure by pejok

pejok may temporarily suspend or permanently close your account for any of the following reasons:

  • Violation of any clause of these Terms.
  • Fraudulent or dishonest conduct.
  • Providing false information or identity fraud.
  • Suspicion of money laundering or other illegal activities.
  • Failure to complete KYC verification.

8.2 — Account Closure by the User

You may request to close your account at any time by contacting our support team. Please complete all eligible withdrawals from your balance before the account is closed. Once the account is closed, you will need to contact us to regain access.


Limitation of Liability

9.1 — Nature of Services

pejok's services are provided on an "as-is" basis. We cannot guarantee uninterrupted, continuous, or error-free service. Services may be temporarily unavailable due to technical maintenance or unavoidable circumstances.

9.2 — Limitation of Damages

To the maximum extent permitted by law, pejok is not liable for any indirect, incidental, or consequential damages. Responsibility for any financial loss arising from gaming activities rests entirely with the user.

9.3 — Third-Party Content

Games available on pejok are developed by third-party game providers. pejok is not directly responsible for the content, functionality, or any errors in their games.


Dispute Resolution and Contact

10.1 — Complaints Process

If you have a complaint or dispute, please first contact us via our 24/7 live chat support or by email at [email protected]. We will endeavour to resolve your complaint within a reasonable time.

10.2 — Dispute Resolution Method

If a dispute arises between pejok and a user, both parties will first attempt to resolve it through discussion. If a resolution cannot be reached through discussion, the matter will be referred for resolution through mediation.

10.3 — Applicable Law

These Terms will be interpreted in accordance with applicable laws and regulations. It is your own responsibility to seek advice from a competent legal professional on any legal matters.


General Provisions

11.1 — Changes to Terms

pejok reserves the right to amend, change, or update these Terms at any time. Amended Terms will take effect upon publication on the website. Continued use of the platform after changes have been made will be considered acceptance of the new Terms.

11.2 — Entire Agreement

These Terms, the Privacy Policy, and any applicable special terms together form the entire agreement between pejok and you. Any prior oral or written understandings are superseded by this agreement.

11.3 — Severability

If any clause of these Terms is found to be legally unenforceable, all remaining clauses will continue to be fully effective.

11.4 — Contact Methods

If you have any questions about these terms and conditions, please contact us:

  • Live Chat: 24 hours, 7 days a week (support available in Bengali).
  • Email: [email protected]

You will find answers to common questions on our FAQ page. For more details, visit our About Us page.

pejok is for users aged 21 and above only. A safe and reliable platform. Protected by SSL encryption. Fair play guaranteed.