🛡️ Safe Gaming

pejok's commitment to responsible gaming

We believe gaming should be a source of enjoyment — not stress. At pejok, your safety and wellbeing are our highest priority.

Key tools for responsible gaming

pejok gives you the ability to control your own gaming experience. The tools below are built for you.

Set Deposit Limits

Set a limit on how much money you can deposit per day, per week or per month. Once a limit is set it takes effect immediately.

Financial Control

Time-Out Break

When you feel like you need a break, temporarily pause your account for anywhere from 24 hours to 30 days. During this time you cannot participate in any games.

Temporary Break

Self-Exclusion

If you feel gaming is having a negative impact on your life, choose self-exclusion — you can close your account for anywhere from 6 months to permanently.

Long-Term Protection

Session Time Limit

Decide in advance how much time you will spend in each gaming session. Once the set time is up, you will be automatically notified.

Time Management

Age Verification

pejok strictly follows a 21+ age policy. Age is verified at registration and minors are not given the opportunity to create an account.

Age Protection

24/7 Support Service

Our Bengali-speaking live chat support team is by your side at any time of day or night. We are ready to help with any gaming-related concern.

Round-the-Clock Support

Signs of problem gaming

When gaming goes beyond the limits of entertainment, certain signs may appear. If you notice these in yourself or someone close to you, be alert and seek help.

Remember — gaming should be for enjoyment, never as a way to solve financial problems. pejok always stands for responsible gaming.

1

Gaming beyond your budget

Spending more money on bets than you can afford and repeatedly returning in an attempt to recover losses.

2

Inability to stop gaming

Feeling a persistent urge to return to the platform even after wanting to quit gaming.

3

Strain on family and social relationships

Gaming having a negative effect on relationships with family, friends or at the workplace.

4

Lying about gaming

Hiding or denying to family or friends how much time or money you are spending on gaming.

5

Emotional distress

Feeling anxiety, irritability or restlessness when unable to game, and seeking emotional relief through gaming.

Practical tips for safe gaming

Following these simple habits will keep gaming enjoyable and safe at all times.

Set your budget in advance

Before you start gaming, decide the maximum amount you will spend and do not exceed that limit under any circumstances.

Stick to a time limit

Set a daily gaming time. Gaming time comes after family, work and rest.

Play for enjoyment

Gaming is for entertainment. Never think of it as a reliable source of income.

Do not chase losses

Placing larger bets to try to recover money you have lost is a dangerous pattern. Take a break.

Do not play under the influence

Gaming while under the influence of alcohol or other substances reduces your ability to make decisions and increases the risk of harm.

Talk to someone close to you

Talk openly with family or a trusted friend about your gaming. It becomes easier to make decisions when you are not alone.

pejok's protection tools

You can use the tools below at any time by logging in to your account. Our live chat is also here to help you.

Deposit Limit

Set a limit on daily, weekly or monthly deposits. Reducing a limit takes effect immediately; increasing a limit takes 7 days to come into effect.

Bet Limit

Set a limit on how much you can bet within a given period. This will protect you from placing excessive bets.

Self-Exclusion

Close your account for 6 months, 1 year, 2 years or permanently. No new account can be created during the exclusion period.

Reality Check

A message will appear at set intervals — showing a summary of how long you have been playing and how much has been deposited and withdrawn.

How do I set limits?

Log in to your pejok account → go to Account Settings → find the "Responsible Gaming" section. All tools are available there. Contact 24/7 live chat for any help.

For users aged 21 and over only

Gaming at pejok is exclusively for adults. We follow strict age verification procedures to keep minors away from gaming. Do not allow younger members of your family to use your account.

Need help? We are here for you

If you are experiencing any problem with gaming, you do not have to face it alone. Our support team is always ready.

Live Chat Support

Our Bengali-speaking support team is ready to listen and help 24 hours a day, 7 days a week. We will also help you set up gaming control tools.

Contact by email

Email us for any responsible gaming request or question: [email protected] — we will respond promptly.

Account Protection

If you want to close your account immediately or activate self-exclusion, let us know via live chat — we will take action right away.

Our commitment to responsible gaming

pejok believes that the responsibility for building an honest and transparent gaming environment lies not only with players but also with us. We commit to:

  • Minors will not be allowed to open an account under any circumstances.
  • Responsible gaming tools will always be free and easily accessible.
  • Self-exclusion requests will be processed immediately.
  • If a problem gaming pattern is identified, we will reach out automatically.
  • SSL encryption and fair play will always be ensured.
  • Our support team is always ready to help in Bengali.

Common questions about responsible gaming

Answers to the most frequently asked questions are provided here.

Log in to your pejok account and go to the "Responsible Gaming" section in Account Settings. There you can set daily, weekly and monthly deposit limits. Reducing a limit takes effect immediately, but increasing a limit requires a 7-day waiting period. Contact our 24/7 live chat for any help.

Yes, pejok offers self-exclusion for 6 months, 1 year, 2 years and permanently. Once permanent self-exclusion is activated, that account can never be used for gaming again. To start this process, contact our live chat or email [email protected].

During a time-out break you can withdraw the balance in your account, but you cannot participate in any games or make new deposits. Contact our live chat for help with withdrawals.

Change your password immediately and let us know via our live chat. Use password protection on your device to keep minors away from gaming. Remember, a pejok account is only for users aged 21+.

First reach out to our 24/7 live chat or email [email protected]. Our team will help you with self-exclusion, deposit limits and other tools. Also talk to a close family member or trusted friend — you do not have to face this problem alone.

Yes, all of pejok's responsible gaming tools — deposit limits, session time limits, time-out, self-exclusion and reality checks — are completely free. There is no extra charge to use them.

Enjoy gaming safely

Visit all game categories at pejok and enjoy entertainment responsibly. If you have more questions, you will find answers on our FAQ page.

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