❓ Frequently Asked Questions
pejok FAQ — Answers to All Questions
From opening an account to withdrawing via bKash — find detailed answers to all your questions here in one place.
pejok is committed to providing a safe and transparent gaming experience for players in Bangladesh. The Q&A section below has been put together with the most common questions in mind — the ones that new and experienced players ask most often. Every answer is written in plain English so you can get the right information quickly and enjoy your games with peace of mind.
Account and Registration
To open an account at pejok you need an active mobile number, a valid email address, and a strong password. Registration is completely free and takes only a few minutes. Once your account is created you can enjoy all pejok games and offers.
pejok is only for people aged 21 and above. Age is verified at registration and accounts belonging to underage users are closed immediately. Responsible gaming is our highest priority.
No. Under pejok's rules each person may hold only one account. Any attempt to create multiple accounts from the same mobile number or device is detected automatically and all accounts involved may be suspended.
Click the "Forgot password?" option on the login page. Enter your registered email or mobile number and an OTP will be sent to reset your password. If you have any trouble, contact our 24/7 live chat support team and they will assist you quickly.
After registration an OTP is sent to your mobile number. Use it to complete verification. For large withdrawals additional identity verification may be requested — this is done to protect your account.
Deposits and Withdrawals
Deposits made via bKash are generally credited to your pejok account instantly. Occasionally a network issue may cause a delay of up to a few minutes. The minimum deposit amount is ৳300 and our system is active 24 hours a day, 7 days a week.
Yes. You can also deposit easily at pejok via Nagad, Rocket, and Upay. The minimum deposit amount is ৳300 for each method. Bank transfers are also accepted, though processing may take a little longer.
The minimum withdrawal amount at pejok is ৳800. The maximum withdrawal limit depends on your account level and verification status. VIP players enjoy higher withdrawal limits. Contact support for more details.
Withdrawals at pejok generally take only 5 to 30 minutes. bKash, Nagad, and Rocket withdrawals are usually processed the fastest. Bank transfers may take a little longer. Our live chat support is available for any delays.
pejok does not charge any deposit or withdrawal fees of its own. However, your mobile banking provider (such as bKash or Nagad) may apply their own charges — please confirm this with your payment provider.
First check in your mobile banking app whether the transaction was successful. If the amount was deducted but has not appeared in your pejok account, contact our 24/7 live chat with the transaction ID. The issue is usually resolved within a few minutes.
Games and Rules
Go to the cricket section of pejok and select a BPL or any ongoing match. You can place bets on various markets including match result, toss, and series winner. Review the odds carefully before placing a bet and stay within your budget. In live betting the odds change as the match progresses.
RTP or Return to Player is the theoretical rate at which a game returns a percentage of total bets placed as winnings over the long term. For example, an RTP of 96% means that on average ৳96 is returned for every ৳100 wagered — however this is an average across millions of spins, not a guarantee for any single session.
Yes. pejok is fully mobile-friendly. You can play directly from the browser on any Android or iOS smartphone — no separate app download is needed. The website is optimized for small screens so you will have a smooth experience on any phone.
pejok's live casino games are sourced from internationally recognized providers such as Evolution Gaming and Ezugi. These games are operated through Random Number Generator (RNG) technology and real dealers, ensuring completely fair play.
Aviator is a crash game developed by Spribe. A plane takes off and a multiplier keeps increasing. You must cash out before the plane crashes. The longer you wait, the higher both the risk and the potential reward. The ability to make quick decisions is the key skill in this game.
Bonuses and Promotions
Open a new account at pejok and make your first deposit to receive a 100% welcome bonus — up to ৳8,000. That means if you deposit ৳8,000 your account will have a total of ৳16,000. The bonus is added automatically — no separate code is needed.
The wagering requirement for the welcome bonus is 10x. This means that to withdraw the bonus amount you must place total bets equal to 10 times the bonus. For example, if you receive a ৳2,000 bonus you can withdraw after wagering ৳20,000.
You can enter pejok's VIP program automatically by playing regularly. There are four levels: Bronze, Silver, Gold, and Platinum. Moving to a higher level increases your weekly cashback rate — starting from 0.4% at Bronze up to 1.5% at Platinum.
VIP members receive cashback each week based on their net losses. Cashback is credited automatically to your account every Monday. The higher your VIP level, the higher the cashback rate — 1.1% at Gold level and up to 1.5% at Platinum.
No. pejok bonuses can generally be used across most games — including slots, live casino, and sports betting. However, the terms of specific promotions may vary. Read the terms listed next to each bonus carefully.
Security and Responsible Gaming
Yes. pejok uses SSL encryption of the highest standard to protect all personal and financial information. Data stored on our servers is never sold or shared with third parties. Please read our privacy policy for more details.
Yes. pejok supports responsible gaming. You can use the self-exclusion feature to close your account for a set period or permanently. Contact our support team to do this and they will act quickly.
Set a deposit limit in advance and commit to not exceeding it. Avoid placing hasty bets to chase money you have lost. Take regular breaks. Remember that gaming is for entertainment — it is not a reliable way to earn money. Visit our responsible gaming page for further help.
pejok's support team is available 24 hours a day, 7 days a week via live chat in Bengali. Click the live chat icon in the bottom right corner of any page. You can also reach us by email: [email protected].
pejok uses games only from internationally established providers such as Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming. These games are audited regularly by third parties. Random Number Generator (RNG) technology is used to keep every outcome completely random and unbiased.
Still have questions?
Our experienced support team is with you in English around the clock — any time of day or night.
Direct Contact
24/7 Bengali live chat support — chat directly from any page on the site
Every day from 00:00 to 24:00 (Bangladesh Standard Time, UTC+6)
All communications are secured with SSL encryption